This Privacy Policy has been drafted in accordance with the applicable laws governing legal relations, as well as the collection, processing, and protection of personal data. This document fully complies with legal regulations concerning the protection of individuals’ privacy and the prevention of unauthorized interference by third parties.

The administration of the online store of Kharkiv Plant “PRODTOVARY” LLC, engaged in the sale of confectionery products, recognizes the importance of protecting customers’ personal information. In order to minimize potential disputes and misunderstandings, the Company has developed this Privacy Policy and established the terms of use of the official website hzpt.com.ua, located at https://hzpt.com.ua.

Please carefully review the provisions of this Privacy Policy. The information contained herein applies to every customer of the online store and is intended to provide valuable guidance regarding the processing of personal data.

Definitions

The following terms are used in this Privacy Policy:

Online Store Administration – employees responsible for managing the official website hzpt.com.ua. They process users’ personal data, determine the purposes of such processing, control the information subject to processing, and regulate all actions and measures related to customers’ personal information.

Personal Data – any information relating directly or indirectly to an identified or identifiable individual who is a user of the website.

Processing of Personal Data – any operation or set of operations performed with or without automated means, including collection, recording, organization, storage, updating, retrieval, use, transfer (granting access), blocking, deletion, or destruction of personal data. Personal data may be stored in electronic databases located on the server.

Confidentiality of Personal Data – a mandatory requirement for the online store administration to prevent the disclosure of personal information without the user’s consent or other legal grounds established by applicable law.

User – an individual who has access to the official website and uses the functionality of the online confectionery store via the Internet.

Cookies – pieces of information about users that are transmitted by the server and stored on the user’s computer. A browser or web client sends part of this information back to the server as a specific request each time the website hzpt.com.ua is accessed.

IP Address – the unique address assigned to a device within a computer network operating under the Internet Protocol (IP).

Purpose of Consent

By using the website and purchasing products from the online store of Kharkiv Plant “PRODTOVARY” LLC, the customer consents to the processing of personal data and thereby confirms that he or she is a legally competent citizen of Ukraine who has reached the age of majority. Such consent is granted when completing the customer registration form.

The user of the official website agrees to the collection, storage, systematization, and use of personal information by the administration. By performing certain actions on the website, the customer also consents to the dissemination, use, blocking, or destruction of personal data provided during registration and account creation.

Such processing is necessary for maintaining the customer database, preparing reports, conducting marketing activities, and communicating with customers through e-mail and SMS notifications. The user may withdraw this consent at any time.

The customer also agrees to communicate with representatives of Kharkiv Plant “PRODTOVARY” LLC through various communication channels, including the Internet, live chat services, e-mail, and other available means.

Personal Information Covered by this Privacy Policy

The following categories of personal information may be collected and processed:

• Full name;
• Mobile and/or landline telephone number;
• Valid e-mail address;
• Residential address for the delivery of confectionery products;
• Registered address;
• Date of birth.

This list is not exhaustive; however, the above categories represent the primary types of personal information collected.

Collection and Processing of Personal Information

Personal information is used by the administration of the online confectionery store of Kharkiv Plant “PRODTOVARY” LLC for the following purposes:

• Identification of users who have completed registration in the online store, including order processing and the conclusion of remote sales contracts through the website hzpt.com.ua;
• Providing customer support through prompt communication with the administration and resolving customer inquiries;
• Granting access to personalized services, loyalty programs, and additional customer benefits;
• Maintaining communication with customers by sending notifications, requests, service-related information, terms of use, updates regarding services, and responses to customer inquiries;
• Improving website functionality, service quality, and the development of new services and customer offerings;
• Providing information regarding products and services offered by Kharkiv Plant “PRODTOVARY” LLC, including promotions, discounts, and special offers;
• Responding to customer requests and fulfilling obligations related to the provision of services;
• Conducting research, compiling statistical information, and performing analytical activities using anonymized data.

Aggregated Data

Information collected and processed by the website may be stored in Cookies and includes data relating to the use of online resources.

Personal information may be provided directly by the user. Additionally, users may consent to the automatic collection of certain information each time they access the website. The official online store at https://hzpt.com.ua uses Cookies to identify users and remember selected settings and preferences necessary for the provision of services.

Users are solely responsible for any personal information of third parties that they obtain, publish, or otherwise disclose through the website and confirm that they have the legal right and authorization to provide such information to the website owner.

Duration of Personal Data Processing

Personal data shall be processed without a specific time limitation and only on lawful grounds. Processing may be carried out using automated means or, where appropriate, without automation.

The user agrees that the administration of Kharkiv Plant “PRODTOVARY” LLC may transfer personal data to third parties, including courier services, postal operators, mobile network operators, and other parties involved in fulfilling customer orders placed through the online store.

User Rights

Each user has the right to:

• Obtain information regarding the storage of his or her personal data;
• Contact the administration of Kharkiv Plant “PRODTOVARY” LLC to review personal information and obtain information regarding its origin;
• Verify the accuracy of personal data and request corrections or amendments;
• Delete, correct, or update personal information;
• Request complete anonymization of personal data where permitted by law;
• Block personal data that is processed in violation of applicable legislation;
• Object to the processing of personal data on any lawful grounds.

All requests concerning personal data must be submitted directly to the administration of the online confectionery store of Kharkiv Plant “PRODTOVARY” LLC using the contact details provided on the website.